Privacy Policy

Last Updated: July 2026

This Privacy Policy describes how Vasantham Hypermarket ("we", "our", or "us") collects, uses, stores, and protects information when customers visit our website, contact us, or communicate with us through available communication channels.

Vasantham Hypermarket is a supermarket and retail business located in Madurai, Tamil Nadu, India. We respect the privacy of our customers and website visitors and are committed to handling personal information responsibly and in accordance with applicable laws.

1. Information We May Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, including:

• Name
• Mobile or telephone number
• Email address
• Messages and enquiries submitted to us
• Customer service and support communications
• Feedback provided by customers
• Information necessary to respond to your requests

Our website may also automatically collect limited technical information, such as browser type, device type, IP address, and website usage information, where applicable.

2. How We Use Your Information

Information collected by Vasantham Hypermarket may be used for legitimate business purposes, including:

• Responding to customer questions and enquiries
• Providing customer support
• Communicating information requested by customers
• Providing information about our products and services
• Processing and managing customer requests where applicable
• Improving our website, products, and customer experience
• Maintaining the security and functionality of our services
• Complying with applicable legal and regulatory requirements

3. WhatsApp Communications

Customers may choose to communicate with Vasantham Hypermarket through WhatsApp where this communication option is made available.

If you contact us through WhatsApp, we may receive information such as your mobile number, profile information made available through the service, and the contents of messages you send to us.

We may use WhatsApp to respond to customer enquiries, provide customer support, and send relevant service-related communications. Promotional or marketing communications will only be sent where permitted by applicable requirements and where appropriate consent has been obtained.

Users can stop receiving WhatsApp marketing communications by requesting to opt out or by sending a message asking us to stop promotional communications.

WhatsApp is a third-party service provided by Meta. Your use of WhatsApp is also subject to WhatsApp's and Meta's applicable terms and privacy policies.

4. Meta Platforms and Services

Vasantham Hypermarket may use business communication tools or services provided by Meta Platforms, including WhatsApp Business, where applicable.

Information processed through these services may also be processed by the respective service provider in accordance with its own privacy policies and terms.

5. Sharing of Personal Information

We do not sell or rent customers' personal information.

We may share limited information with trusted service providers when reasonably necessary to operate our website, provide communication services, deliver requested services, maintain security, or comply with applicable legal obligations.

Service providers are expected to process information only for authorized purposes and subject to applicable privacy and security requirements.

6. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide requested services, resolve disputes, maintain business records, and comply with applicable legal obligations.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and enhance the user experience.

Users may manage or disable cookies through their web browser settings where supported.

9. Third-Party Services

Our website or communications may contain links to third-party websites or use third-party services.

Vasantham Hypermarket is not responsible for the privacy practices of independent third-party websites or services. Users are encouraged to review the privacy policies of those services.

10. Your Privacy Choices

Subject to applicable law, you may contact us to request information about personal data you have provided to us, request correction of inaccurate information, or request deletion where applicable.

Certain information may need to be retained where required for legal, regulatory, security, or legitimate business purposes.

11. Children's Privacy

Our website and services are intended for general retail customers and are not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

Vasantham Hypermarket may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date where appropriate.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: